Support
Get help with Oldtimer Map, your account, and event listings.
Start with the resources below. Use the form to message us directly when it is enabled, or write to the address below.
Self-service
Many answers are in the help guides: browsing events, search, publishing an event, and your profile.
- Community guidelines explain what content and behavior we expect on the platform.
Send us a message
You can also reach us directly at:
Include a short description of the issue and, if helpful, links or screenshots. When your question is about your account, please email from the address registered on your profile so we can verify you more quickly.
We aim to reply within a few business days. During busy periods or for complex requests, it may take a little longer.
What we can help with
We can assist with using the website and app, account access, and questions about listings and moderation when they relate to our service.
- We do not organize third-party events; for ticket refunds, venue access, or on-site issues, contact the event organizer directly.
- For legal questions about privacy or terms, see the linked policies; you can still email us if something is unclear.